Cookie Policy

1) What this policy covers

This Cookie Policy explains how MainBay (Pty) Ltd (“MainBay”, “we”, “us”) uses cookies and similar technologies on mainbay.co.za (the “Platform”). It should be read with our Privacy Policy and Terms of Service.

2) What are cookies?

Cookies are small text files placed on your device to make websites work, improve performance, and provide analytics and advertising features. Related technologies include local storage, pixels, SDKs and tags. We use the term cookies for all of these.

3) The cookies we use (and why)

Strictly necessary (essential)

Required for the site to function and to keep your session secure—for example, remembering items in your cart, keeping you signed in, processing payments, or loading pages. These run without consent as they are necessary.

Performance & analytics

Help us understand how the Platform is used (e.g., pages visited, links clicked) so we can improve reliability and user experience. We aggregate these insights and do not use them to identify you directly.

Functionality

Remember your preferences (e.g., city, language, previously selected options) to provide a smoother experience.

Advertising & measurement (only if enabled)

Pixels/tags that help us measure campaign effectiveness or show more relevant ads on other platforms. These are optional and will run only if you consent.

Social media & embedded content (only if used)

Buttons and embeds (e.g., maps, videos) may set their own cookies when you interact with them.

> Examples of providers we may use: Shopify (essential/site operation), Google Analytics (analytics), Meta/Google Ads (advertising), and map/video embeds. Each provider has its own privacy/cookie notices.

4) Legal basis & consent (POPIA)

We use essential cookies based on our legitimate interests to provide a secure, functioning service.

We use non-essential cookies (analytics, advertising, personalisation) only with your consent, which you can give or withdraw at any time through our cookie banner or the link below.

5) Managing cookies

You can:

Use our cookie banner or the Cookie settings link to accept/reject categories.

Adjust browser settings to block or delete cookies (this may affect site functionality).

Opt out of certain advertising cookies via your ad settings on those platforms.

6) Data sharing & international transfers

Some cookie providers are located outside South Africa. Where data is transferred cross-border, we take appropriate steps to help protect it (for example, using standard contractual safeguards offered by those providers). See each provider’s policy for details.

7) Retention

Cookie lifespans vary. Session cookies expire when you close your browser; persistent cookies remain for a defined period (often 1–24 months) unless you delete them or withdraw consent. Analytics data may be retained in aggregated form for longer.

8) Changes to this policy

We may update this Cookie Policy from time to time. The “Effective date” above shows when it was last revised.

9) Contact us

Questions about cookies or your choices? Email admin@mainbay.co.za.